Support & FAQs

Setup Instructions for iPhone

Step 1) Open Settings
First, open the iPhone/iPod Touch Settings.



Step 2) Open General
Next, open the General Settings.



Step 3) Touch Network
Open the Network settings



Step 4) Touch VPN
Configure a VPN by touching the VPN button. If you don't have a VPN configured, you'll see "Not Configured." When you touch the VPN button, you'll start creating a new connection. See the picture on the left.

If your screen looks like the one on the left, touch the VPN button and skip to "Setup VPN"

If your screen looks like the one on the right, touch the VPN button and continue.

 

Step 5) Add Configuration
Configure a new VPN connection by clicking "Add VPN Configuration..." as seen below.



Step 6) Setup VPN
You should see the VPN information page. Fill out the field as they look below.



In the Description field, type "SecureNET™ L2TP"
In the Server field, type "vpn1.myprivacy.cc"
In the Account field, type your SecureNET™ username
In the Password field, type your SecureNET™ password
In the Secret field, type 'vpn1.myprivacy.cc' (without the quotes)

Make sure that "Send All Traffic" is "ON". Then touch "Save"

Step 7) Setup PPTP
While you don't need to, we recommend that you have both an L2TP/IPsec configuration and a PPTP configuration set up. In some locations one protocol works and not another, so it's good to have both of them. To configure your PPTP configuration, click "Add VPN Configuration" and touch the "PPTP" tab.



In the Description field, type "SecureNET™ PPTP"
In the Server field, type "vpn1.myprivacy.cc"
In the Account field, type your SecureNET™ username
In the Password field, type your SecureNET™ password

Make sure that "Send All Traffic" is "ON" and that the "Encrpyption Level" is "Auto". Then touch "Save"

Connecting to the VPN
When you want to connect to the VPN, Click Settings, VPN, select the VPN that you want to connect to, then turn the VPN on.