Support & FAQs

Do I need to install any extra software on my computer?

No! All the software you need is already installed on your PC as standard in windows. You can either configure the VPN yourself with our "Getting Started" booklet we send on order. Alternately (and much easier) is download the shortcut we will send with your order and the configuration is complete!

We currently support the following Operating Systems (OS). For other Operating Systems such as Linux please follow available instructions online on how to establish PPTP or L2TP connections. In future we will publish connection instructions for more OS's as well, so watch out!

  • Windows 95
  • Windows 98
  • Windows ME
  • Windows 2000
  • Windows XP
  • Windows Vista
  • Mac OS X 10.2.x
  • Mac OS X 10.3 PPTP
  • Mac OS X 10.3 L2TP/IPsec
  • Mac OS X 10.4 PPTP
  • Mac OS X 10.4 L2TP/IPsec
  • Mac OS X 10.5
  • Mac OS X 10.5 PPTP
  • iPhone/iPod Touch Firmware 2.0